COVID-19 Updates

Webster Public Library Reopening

We are happy to announce our reopening with limited services starting Monday, July 6! A lot has gone on since we last welcomed you into the Library. Here’s what you need to know:

• Our new, temporary summer hours:
Monday & Wednesday, 9 am – 5 pm
Tuesday & Thursday, 11 am – 7 pm
Friday, 9 am – 1 pm

• We would like to reserve Monday, Wednesday, & Friday from 9 – 10 am as time for those at higher risk (such as older adults and those with compromised immune systems) to come to the Library and limit their exposure. If you are not in this category, we ask that you please refrain from visiting us in that time period to help keep our community healthy.

• Masks must be worn in the building. Our staff will be wearing them as well. Thank you for helping keep each other safe!

• Currently, there is NO computer access available. This includes the public computers, catalog computers, job search, ancestry, and local history computers. We can assist with printing or copying on a limited basis at the Reference Desk—just see a librarian for assistance!

• Our study rooms and community room are closed and not currently accepting reservations. We are using these spaces to quarantine our returned books to protect our staff and patrons.

• Our indoor bookdrop for returning items is closed—please return all items through the drive-up bookdrop outside our building.

• Our space will look different than you might remember it. We have installed plexiglass at service points and floor decals to help with social distancing. Much of our furniture has been rearranged or removed to help with this as well. We have a self-checkout machine located in the Children’s Room, available to anyone who wants to use it.

• Our Children’s Room has removed all the toys and our Early Learning Center will remain closed for the time being. We apologize for the inconvenience! If you bring your kids to the library, there’s a contactless scavenger hunt for them to participate in while you search for books, as well as craft activities to take home and work on!

• In-person library programs remain suspended for now. We still have a wonderful array of virtual programs to choose from and add more all the time—take a look:

• Don’t forget our YouTube channel, with materials for ALL ages!

• The mobile DMV on Mondays has suspended its service for the remainder of this year.

• We are beginning to accept book donations on July 13!

• Our contactless Drive-Up, Pick-Up Service is still available anytime we are open! Call us at (585) 872-7075 or email us at and include your library card number with your requests! Please limit requests to 5 items at this time.

And finally, a huge heartfelt thank you to our wonderful community for the overwhelming support and understanding the entire time we have been closed. This has not been an easy time for anyone, but we have all felt our wonderful Webster community rally around us. The messages of love and appreciation on social media, in emails about our curbside service, when picking up books, over the phone—they have made us smile and kept us going strong! We will continue to do the best we can to have a safe place for both our community and our staff. We are adjusting to the new standards with you all in mind and will continue to restore our services as we are able. Thank you for being with us every step along the way!

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Mask Guidance
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UI PUA Need to know 3-29-20

Parks & Recreation Update:  Life looks a little different lately - but it can still feel the same! Announcing Webster Parks and Recreation's NEW YouTube channel with a variety of "At Home Exercise Videos" featuring your favorite WPRD Instructors! Be sure to subscribe and check back for updates regularly!

Most importantly - stay safe, stay healthy and stay engaged! We hope to see you all soon!

While summer program registration is delayed, summer camp registration is still available by visiting our website at: 

or calling 872-7103. 

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March 18, 2020:

The Webster Chamber of Commerce now has a website page specifically focused on resources and links for Chamber members who are dealing with the economic impact of the regulations and restrictions put in place that affect businesses and their employees. Please check this website page regularly as we will update it as factual information becomes available.
We realize that many businesses and employees are now struggling and will continue to struggle with the financial impact of the current situation in New York State, the United States, and the world. We also recognize that this impact may result in businesses failing and closing their doors for good.
We will limit the links and resources to those we believe are current, accurate, and available. Pending legislation or government action may be listed as a potential future resource and will be noted as such.
If you are aware of a resource or possible resource you think will be helpful to other members of the Chamber, please email us at the Chamber.

March 18, 2020: NYSEG and RG&E Take Steps to Assist Customers During Coronavirus Response

NYSEG and RG&E, AVANGRID companies, announced today that they are taking several measures to protect customers and employees as current Coronavirus situation evolves.
The companies, which previously announced they would temporarily suspend service shut-offs due to non-payment, also announced today that they will take the following actions to protect both customers and employees. Those actions include:
• Effective immediately both NYSEG and RG&E are suspending all inside meter readings and shifting to estimated usage or customer reported readings. Customers are encouraged to submit meter readings through the companies’ mobile app.
• NYSEG and RG&E walk-in centers will be closed indefinitely as of March 17. Customers can continue to communicate with the companies via their website, mobile app or by calling the customer service contact number listed on their bill. Customers can also make a payment at one of our authorized pay agents, including Wal-Mart or K-Mart. A list of authorized agents may be found at > account > ways to pay > pay in person.
• NYSEG and RG&E are suspending late-payment charges beginning this Tuesday evening.
Options for customers to help manage their accounts.
• You can use our new mobile app to report outages, check and pay account balances, and submit meter readings. To download the application, customers should search “AVANGRID” in the Apple or Android app stores and select “NYSEG” or “RG&E”. The application is free to download.
• Customers can still make credit card payments, check balances and find other information at and
• Additionally, customers can call customer care representatives to find out account information: NYSEG customers can call 800.572.1111; RG&E customers can call 800.743.2110.

Webster Central Schools Update 3/17/20:

Webster CSD’s Food Service Department will be serving drive thru style meals beginning Wednesday, March 18. Families should go to the back gym entrance at Webster Schroeder High School, 875 Ridge Road, Webster, between 8-10 AM, Monday through Friday, beginning tomorrow. Families will receive breakfast and lunch at the same time for any student living in Webster CSD. Families will stay in their cars and staff will hand meals to you.

This applies to ALL Webster CSD students, including UPK. For more info on what Webster CSD is doing during the coronavirus outbreak go to

Additionally, there are community resources that can help families or accept donations:
HOPE Ministry, 1450 Ridge Rd., Webster;

Webster Community Chest;

Little Food Pantries: St. Martin Church, 813 Bay Rd;

Immanuel Lutheran Church, 131 W. Main St; 

Webster Baptist Church, 59 South Avenue.

Press Release 3.13.2020


March 13, 2020:

Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More:

STAMFORD, Conn. – In the coming weeks, many Americans will be affected either directly or indirectly by COVID-19 and Charter is focused on serving and supporting our 29 million customers. Americans rely on high speed broadband in nearly every aspect of their lives and Charter is committed to ensuring our customers maintain reliable access to the online resources and information they want and need. 

To ease the strain in this challenging time, beginning Monday, March 16, Charter commits to the following for 60 days:
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. 

- To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. 

- Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.
Charter will open its Wi-Fi hotspots across our footprint for public use.